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    APDEX

    How to Choose an APM Tool: Webinar Archive

    The June 30, 2010 Apdex webinar material is available. Download the presentation here.

    It is difficult to choose an APM tool that really helps your enterprise manage application performance. With more than 30 application performance management (APM) tool vendors with scores of product offerings, buyers face hundreds of confusing choices. This confusion is compounded [...]

    Monitor Standard Application Scenarios

    In recent years, much has been written about the value of use cases and scenarios for capturing functional requirements; by comparison, their usefulness for performance management has received scant attention .  An application scenario defined for performance management purposes:

    • Involves a known fixed workload
    • Runs in the normal production environment
    • Runs against the production databases
    • Is instrumented to record response time

    Because standard application scenarios are application/program instances with defined behaviors, their use of computing resources is also (relatively) predictable. In a sense, they are “benchmark” programs, since they perform a similar function. Normally however, performance benchmarks are designed to mimic a particular type of workload on a component or system, and are used to measure system capacity and throughput when processing a typically broad mix of applications.  Standard application scenarios, in contrast, can be designed to measure a system’s responsiveness for a single precisely-defined set of processing needs.

    Continue reading Monitor Standard Application Scenarios

    Using Apdex to Improve Online Customer Satisfaction

    New Relic hosted a fast-paced webinar where Peter Sevcik, founder and executive director of the Apdex Alliance, provided an overview of Apdex. New Relic consultant Steve Hudson followed with real-world examples of how to measure Apdex scores in production Rails or Java web applications using RPM.

    Click here to see the [...]

    Gomez Showcases Apdex

    At a Gomez users’ meeting held after Web Experience Forum on October 16 in Boston, users provided great commentary about how they use Gomez services to ensure good performance-including how they are using Apdex.  Imad Mouline, Gomez’ CTO, described where all of the Gomez application performance measurement services fit into an application management maturity [...]